Kyanon Digital is a Vietnam-based tech powerhouse. We deliver world-class solutions to clients across the globe. At Kyanon Digital, we offer end-to-end solutions that encompass every facet of the digital landscape. With the slogan: “Digital Impact that Matters”, this has guided our team of over 300 employees for over 12 years, creating many positive changes for large clients in various industries.

The Deputy Squad Lead plays a vital role in supporting the Squad Lead in managing the BOT, ODC, and Staffing Teams in Hanoi. Ensuring smooth operations and high-quality service delivery. The Deputy Squad Lead will directly manage a smaller team of 2-3 projects (6-10 members), fostering a culture of collaboration and continuous improvement

How You Can Contribute

  1. Team Leadership:
  • Directly lead and manage a sub-team of 2-3 projects (6-10 members) within the BOT, ODC, or Staffing Teams.
  • Foster a positive and collaborative team environment, promoting open communication and knowledge sharing.
  • Provide guidance and mentorship to team members, helping them develop their skills and achieve their goals.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  1. Project Management:
  • Assist the Squad Lead in overseeing project execution, ensuring tasks are completed on time and within budget.
  • Monitor project progress, identify potential risks, and implement mitigation strategies.
  • Collaborate with team members to resolve project-related issues and ensure customer satisfaction.
  1. Resource Management:
  • Assist in forecasting resource needs for the sub-team, ensuring adequate staffing levels to meet project demands.
  • Work closely with the Squad Lead to optimize resource allocation across projects.
  • Identify and address any skill gaps within the sub-team, recommending training or development opportunities.
  1. Process Improvement:
  • Actively identify areas for process improvement within the sub-team’s operations.
  • Propose and implement solutions to streamline workflows and increase efficiency.
  • Contribute to the development and implementation of best practices across the squad.
  1. Stakeholder Communication:
  • Maintain open communication with the Squad Lead, providing regular updates on team performance and project progress.
  • Collaborate effectively with other teams and stakeholders to ensure alignment and achieve common goals.
  • Participate in client meetings and presentations as needed, representing the team and providing updates on project deliverables.

5.Additional Responsibilities:

  • Assist in the onboarding and training of new team members, ensuring they are equipped to contribute effectively.
  • Support the Squad Lead in talent development initiatives, identifying and nurturing future leaders within the sub-team.
  • Stay up-to-date on industry trends and best practices, sharing knowledge with the team and contributing to the squad’s continuous improvement efforts.

What You Need To Maximize Your Contribution

  • 5+ years of experience in a technology or project management role.
  • Demonstrated leadership ability, with experience in managing and motivating teams.
  • Strong project management skills, with the ability to plan, execute, and deliver projects successfully.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders.   
  • Proven problem-solving and decision-making abilities.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.
  • B2 level in English (CEFR) or 6.0 IELTS score.