As a Business Development Manager specializing in IT outsourcing services, you will be entrusted with overseeing the entire sales cycle to drive successful client acquisition.

 

How You Can Contribute

1. Lead Generation:

  • Initiate and execute lead generation strategies to identify potential clients interested in IT outsourcing services.
  • Utilize various channels, including online platforms, networking events, and industry partnerships, to expand the client base.

2. Client Qualification:

  • Conduct thorough assessments to qualify potential clients, ensuring alignment with the company’s services and values.
  • Analyze client requirements and challenges to tailor solutions that meet their specific needs.

3. Winning Strategy Identification:

  • Develop winning strategies by understanding client pain points, industry trends, and competitive landscapes.
  • Collaborate with cross-functional teams to craft compelling value propositions and differentiation strategies.

4. Presales Process Leadership:

  • Lead the presales process, coordinating efforts between the sales and delivery teams.
  • Engage with technical experts to understand the feasibility of proposed solutions and incorporate insights into client proposals.

5. Proposal and Quotation Coordination:

  • Collaborate closely with the delivery team to develop detailed proposals, quotations, and project scopes that align with client expectations.
  • Ensure timely delivery of comprehensive and accurate documents to enhance the client’s decision-making process.

6. Pitching Process Leadership:

  • Take charge of the pitching process, orchestrating persuasive presentations to showcase the company’s capabilities and solutions.
  • Address client queries effectively and adapt presentations to highlight unique selling points.

7. Quotation and Contract Negotiation:

  • Collaborate closely with the delivery team to generate detailed quotations and project scopes that mirror agreed-upon solutions.
  • Navigate contract negotiations with finesse, aiming for terms beneficial to both the company and clients.

8. Account Manager Post-Win:

  • Assume the role of an account manager post-client acquisition, nurturing and maintaining strong client relationships.
  • Act as the main point of contact, ensuring client satisfaction, managing expectations, and identifying opportunities for upselling or additional services.

9. Market Insight and Feedback:

  • Stay informed about market trends, competitor activities, and industry developments to continuously refine sales strategies.
  • Collect and analyze client feedback, incorporating insights into future business development approaches.

10. Sales Reporting:

  • Prepare regular sales reports, tracking key performance indicators and providing insights for strategic decision-making.
  • Maintain accurate and up-to-date records of client interactions and sales progress on SD.

 

What You Need To Maximize Your Contribution

1. Educational Background:

  • Minimum of a Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business Administration, Marketing, Commerce, or a related field.

2. Experience:

  • 3-5+ years of experience in business development, sales, or a related role within the software outsourcing industry.
  • Proven track record of successfully selling software outsourcing services, such as software engineering teams, software support teams, or software talent acquisition to international clients.

3. Skills and Competencies:

  • Excellent English communication skills, both written and verbal, with the ability to influence and negotiate with decision-makers.
  • Strong understanding of customer and market dynamics, including trends and requirements in the software outsourcing industry.
  • Ability to develop and maintain strong relationships with international clients.
  • Proficiency in CRM software and other business development tools.

4. Technical Knowledge:

  • Basic understanding of software development processes and technologies to effectively communicate with technical teams and clients.
  • Familiarity with different software outsourcing models and their benefits.

5. Personal Attributes:

  • Highly motivated and goal-driven, with a proactive approach to business development.
  • Excellent problem-solving and analytical skills.
  • Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.
  • Customer-oriented, professional, and able to work independently as well as part of a team.

6. International Experience:

  • Experience working with international clients and understanding of cross-cultural communication and business practices.

7. Additional Requirements:

  • Ability to work with minimal supervision and take initiative.
  • Strong presentation skills and the ability to effectively present to various audiences, including C-level executives.
  • Commitment to continuous learning and staying updated with industry trends and best practices.
Thank you for your interest in this opportunity and for taking the time to submit your application. Each application is carefully reviewed by our team. If your qualifications and experience align with the requirements of this position, a member of our recruitment team will be in contact with you within the next month.

Should the hiring team determine that your profile is not an ideal match for this particular role, we will retain your information for consideration in future recruitment efforts. We appreciate your understanding.