As AI reshapes business models, customer expectations, and digital operations, technology decisions need to be tied directly to business goals. Gartner expects these 10 strategic technology trends to influence business and IT decisions over the next 36 months, helping organizations build resilience, improve productivity, manage AI risk, and unlock new value. This whitepaper gives leaders a practical view of which trends to watch, why they matter, and how to start planning technology investments.
What’s Inside
- AI TRiSM: How to manage AI trust, risk, security, governance, fairness, and data protection.
- Continuous Threat Exposure Management: How to prioritize cybersecurity investments based on real exposure and business risk.
- Sustainable Technology: How digital solutions support ESG goals, compliance, reporting, and long-term sustainability.
- Platform Engineering: How internal platforms improve developer productivity, reuse, reliability, and delivery speed.
- AI-Augmented Development: How AI coding, testing, and design-to-code tools support faster software delivery.
- Industry Cloud Platforms: How composable cloud platforms help businesses address industry-specific needs.
- Intelligent Applications: How AI-enabled apps improve personalization, decision-making, and workflow automation.
- Democratized Generative AI: How wider access to GenAI can boost productivity while requiring strong governance.
- Augmented Connected Workforce: How intelligent tools, analytics, and workflows help employees build skills faster.
- Machine Customers: How connected devices and nonhuman buyers may reshape future commerce.
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