About Our Client
Coway is a leading global brand specializing in home wellness solutions, renowned for its innovative water and air purification systems. Founded in South Korea in 1989, Coway has established itself as a pioneer in the industry, integrating advanced technology, eco-friendly designs, and user-centric features to enhance the quality of everyday living. With a strong presence in international markets, the company is committed to improving health and well-being through cutting-edge filtration, smart home integration, and sustainable product development. Coway’s dedication to research and innovation has earned it a reputation for excellence, making it a trusted choice for households seeking high-performance water and air purification solutions.
Challenge
The Client encountered difficulties in managing its online presence and sales operations, particularly in creating a seamless eCommerce experience for its customers. While the company had established a reputation for quality products, it lacked a robust digital platform that could efficiently support product sales, streamline agent management, and provide comprehensive sales tracking. Coway needed a solution that could enhance the user experience, making it easier for customers to browse, purchase, and engage with their products online. Additionally, the company sought to improve internal efficiency by implementing systems for tracking agent performance and sales, ensuring that their operations could scale and meet growing consumer demand in the digital age.
Solution
The project’s focus lies in creating a robust eCommerce platform for Coway’s products while ensuring streamlined agent management and sales tracking capabilities to enhance efficiency and user experience across the board.
1. Building a Comprehensive Coway E-Commerce Platform
The project focuses on developing a robust eCommerce platform that serves as a digital hub for Coway’s products, providing customers with a seamless online shopping experience. This platform is designed to showcase Coway’s range of water and air purifiers, allowing users to browse, compare, and purchase products effortlessly. The eCommerce platform ensures smooth navigation, secure payment integration, and a user-friendly interface to enhance customer engagement and satisfaction. By creating this centralized digital solution, Coway aims to expand its online presence and increase sales while offering a more convenient shopping experience to its customers.
2. Flexible and Functional E-Commerce Admin Portal
To support efficient management of the online store, an advanced eCommerce admin portal is also being developed, providing administrators with full control over store content and operations. The portal offers flexible tools for managing product listings, updating website content, processing orders, and optimizing the site for search engines. This functionality enables Coway to quickly adapt to market trends, launch promotions, and ensure that inventory and order processing are always up to date. With these capabilities, the admin portal empowers Coway’s team to maintain an optimized and responsive online store, improving operational efficiency and delivering a better overall user experience.
Results
Kyanon Digital has successfully integrated an eCommerce system which enabled customers to have a seamless and smooth purchasing experience while managing to integrate Coway’s agent management system to efficiently calculate commission and track sales records of sales agents.
Services & Technologies
- Services: UX/UI Design, Web Development, Support & Maintenance, eCommerce Web Development
- Technologies: .NET, ReactJS, AWS
