About Our Client
Temasek Life Sciences Laboratory (TLL) is a leading research institution in Singapore dedicated to advancing life sciences and biotechnology. To support its internal operations and facilitate seamless collaboration among researchers, TLL relies on a robust Intranet System for information sharing, workflow automation, and secure communications. Recognizing the need for continuous maintenance, modernization, and innovation, TLL entrusted Kyanon Digital with the critical responsibility of supporting and enhancing its Intranet System.
Challenge
Temasek Life Sciences Laboratory faced several key challenges in maintaining and improving its Intranet System:
- Legacy Technology: The existing system, built using PHP and .NET, required modernization to ensure optimal performance and scalability.
- Lack of Advanced Functionalities: The need for new modules to support emerging operational needs and improve user experience.
- Security and Stability: The system required proactive monitoring to prevent bugs, security vulnerabilities, and performance issues.
- Limited Internal IT Resources: TLL needed a reliable external partner with deep expertise to manage ongoing support and development effectively.
Solution
To address these challenges, Kyanon Digital deployed a dedicated software engineering team focused on the maintenance, enhancement, and evolution of TLL’s Intranet System. Our approach included:
1. Establishing a Dedicated Team
- A specialized team consisting of developers, testers, DevOps engineers, and project managers was formed to ensure smooth operations and continuous improvements.
- Deep system understanding was prioritized to provide comprehensive support and seamless issue resolution.
2. System Stabilization & Proactive Monitoring
- Conducted thorough system assessments to identify and address performance bottlenecks.
- Implemented proactive monitoring mechanisms to detect and resolve bugs before they impacted users.
- Introduced structured incident response processes to ensure minimal downtime.
3. Modernization & New Feature Development
- Planned and executed the migration of the Intranet System to new and advanced technologies.
- Developed strategic new modules to enhance system functionality and meet evolving needs.
- Recommended and implemented low-code and no-code solutions to accelerate digital transformation and improve efficiency.
4. Governance, Documentation & Process Optimization
- Established clear governance frameworks and best practices to ensure operational consistency.
- Created a centralized documentation repository to streamline knowledge transfer and future maintenance.
- Provided structured training programs for internal teams, reducing repetitive onboarding efforts for new members.
Results
Through our partnership, Temasek Life Sciences Laboratory experienced significant improvements in its Intranet System:
- Enhanced System Stability: Reduced system downtime and improved reliability through proactive maintenance.
- Increased Operational Efficiency: Faster issue resolution and seamless system upgrades allowed for uninterrupted business operations.
- Technology Modernization: The introduction of advanced technologies, including low-code and no-code solutions, optimized system performance and usability.
- Long-Term Partnership Success: Kyanon Digital’s expertise and strategic recommendations have strengthened TLL’s digital infrastructure, fostering a long-standing collaboration that has lasted for many years
By delivering a holistic approach that combines technology expertise, proactive strategies, and process optimization, Kyanon Digital continues to support Temasek Life Sciences Laboratory in driving innovation and efficiency in life sciences research.
Services & Technologies
- Services: Offshore Developers For Hire, Dedicated Team, Staff Augmentation, IT Staffing & Outsourcing
- Technologies: PHP, Outsystems
