About Our Client
Cynopsis Solutions is a Singapore-based RegTech (Regulatory Technology) company specializing in compliance solutions for financial institutions, fintech firms, and regulated entities. The company’s mission is to simplify regulatory compliance through automation and digital transformation. Cynopsis provides innovative tools for:
- Anti-Money Laundering (AML)
- Counter-Terrorism Financing (CTF)
- Know Your Customer (KYC) processes
Its flagship products streamline customer onboarding, transaction monitoring, and risk assessment, ensuring organizations meet regulatory requirements efficiently. With a strong emphasis on innovation, security, and scalability, Cynopsis Solutions is trusted by clients worldwide to reduce compliance risks and enhance operational efficiency.
Challenges
As Cynopsis expanded its RegTech product offerings, it faced key challenges:
- Scalability & Rapid Development Needs – The demand for AML, KYC, and digital onboarding solutions was rising, requiring fast and scalable product development.
- Keeping Pace with Regulatory Changes – With constantly evolving compliance regulations, Cynopsis needed a flexible and adaptive product development strategy.
- Onboarding & Training New Team Members Efficiently – The onshore team was spending significant time training offshore members, leading to inefficiencies and slower delivery.
- Maintaining High Performance & Product Quality – As the platform grew, ensuring continuous improvement and minimal downtime became critical.
To address these challenges, Cynopsis partnered with Kyanon Digital to build a dedicated engineering team and establish a Center of Excellence (CoE) for long-term operational efficiency.
Solution
1. Dedicated Engineering Team & Agile Collaboration
Kyanon Digital assembled a cross-functional development team with experts in:
- Software Engineering – Building & optimizing Cynopsis’ RegTech solutions.
- Product Management – Aligning development goals with business objectives.
- Quality Assurance (QA) – Ensuring system reliability & compliance standards.
This dedicated team worked closely with Cynopsis, ensuring:
- Seamless communication and collaboration for faster decision-making.
- Real-time feedback integration, keeping products aligned with regulatory updates.
- Scalability to support new feature development while maintaining existing systems.
2. Establishing a Center of Excellence (CoE) for Training & Performance Optimization
To reduce onboarding time, enhance team performance, and ensure knowledge continuity, Kyanon Digital helped Cynopsis establish a Center of Excellence (CoE) with:
- Structured Training Framework – Created standardized documentation & training materials to enable new offshore team members to onboard independently.
- Train-the-Trainer Program – Empowered experienced offshore members to mentor and train new hires, reducing reliance on the onshore team.
- Performance Monitoring & Upskilling – Implemented continuous learning initiatives for engineers to stay updated on RegTech innovations & compliance regulations.
This CoE approach significantly reduced repetitive training time for the onshore team, allowing them to focus on strategic initiatives rather than onboarding efforts.
3. Agile Development Process & Continuous Delivery (CI/CD)
Kyanon Digital adopted an Agile development approach with bi-weekly sprints, ensuring:
- Rapid Iteration & Feature Development – Continuous software enhancements with incremental releases.
- Frequent Client Feedback Loops – Keeping development aligned with evolving business needs.
- Automated Deployment (CI/CD) – Enabling faster, more reliable updates while reducing downtime.
This methodology helped launch the Transaction Monitoring, eKYC, and Digital Onboarding products within a few months, ensuring high performance and regulatory compliance.
Results & Impact
- Accelerated Product Development – Successfully launched three key RegTech solutions (Transaction Monitoring, eKYC, Digital Onboarding) within months.
- Enhanced Compliance & Risk Management – Strengthened AML/KYC compliance capabilities, allowing Cynopsis’ clients to mitigate risks efficiently.
- Scalable & Efficient Team Operations – The CoE framework enabled offshore teams to onboard new members independently, reducing onshore training efforts and improving overall performance.
- Future-Proof Technology & Processes – Agile development, CI/CD, and structured governance position Cynopsis for long-term growth and compliance adaptability.
Conclusion
By partnering with Kyanon Digital, Cynopsis Solutions successfully enhanced its RegTech platform while optimizing team performance and onboarding processes through a Center of Excellence (CoE). This strategic collaboration ensures Cynopsis can scale efficiently, maintain compliance leadership, and continue delivering innovative regulatory solutions to financial institutions worldwide.
Services & Technologies
- Services: Offshore Developers For Hire, Dedicated Team, Staff Augmentation, IT Staffing & Outsourcing
- Technologies: Python, Tableau, AWS
