User Experience (UX)
Design Services

We craft seamless digital experiences by combining user insights, design thinking, and engineering excellence, helping businesses enhance customer satisfaction, boost conversions, and drive long-term engagement.

13 YEARS

in Agile Engineering & Software Development

500+

Consultants & Engineers

5

Global Offices

100+

Clients in Fortune 500

Our Awards & Recognitions

Quality-first approach based on a mature ISO 9001-certified quality management system.

ISO 27001-certified security management that relies on comprehensive policies and processes, advanced security technology, and skilled professionals.

A full-scale PMO able to carry out even the most complex projects.

A leading outsourcing provider featured on the Clutch for three years in a row.

We are trusted by Fortune 500 companies​

What makes Kyanon Digital different ?​

Human-Centric Design, Engineering Excellence, Empowered by Agility​

Human-Centric Design:​

We design solutions that are intuitive, impactful, and crafted to solve real-world challenges while enhancing user experiences.​

Engineering Excellence:​

With our Center of Excellence (CoE) driving innovation, we deliver scalable, reliable, and future-ready digital solutions.​

High-performance Agile Teams:​

Our expert teams seamlessly integrate with yours, combining technical expertise, agile mastery, and transparent collaboration to deliver adaptable, high-impact results.​

Key Factors to Consider When Designing UX

Understanding User Needs & Pain Points

A successful UX design starts with knowing your users, what they need, what frustrates them, and how they interact with digital products.

  • User research: Surveys, interviews, and analytics

  • Empathy mapping: Identifying emotional and functional needs

  • Journey mapping: Tracking user interactions and pain points

1

Intuitive Navigation & Information Architecture

Users should be able to find information easily and complete tasks effortlessly.

  • Clear menu structures & logical page hierarchy
  • Consistent UI elements for familiarity
  • Search and filtering features to improve accessibility

2

Visual Design & Accessibility

Great UX must be visually appealing while ensuring everyone can use it, including people with disabilities.

  • Readable fonts and high-contrast color schemes
  • WCAG-compliant design for inclusivity
  • Responsive layouts for mobile, tablet, and desktop

3

Performance & Speed Optimization

A slow website or app leads to frustrated users and high bounce rates.

  • Lightweight design assets to reduce load times
  • Optimized interactions for fast responsiveness
  • Progressive loading techniques to improve perceived speed

4

Consistency & Branding

A seamless brand experience across platforms improves trust and engagement.

  • Consistent UI patterns and microinteractions
  • Alignment with brand identity and messaging
  • Reusable design components for efficiency

5

Kyanon Digital’s Approach to UX Design

At Kyanon Digital, we follow the Design Thinking Process to create exceptional user experiences. This iterative and user-centered approach allows us to deeply understand user needs, ideate creative solutions, and refine designs based on real feedback.

1. Empathize / Research

We start by understanding your users, their needs, and their pain points through:

  • User research: Surveys, interviews, usability studies

  • Observations & behavior analysis: Heatmaps, session recordings

  • Customer journey mapping: Identifying frustration points and opportunities

Goal: Gain deep insights into user behavior and expectations.

2. Define / Analysis

After gathering data, we analyze and prioritize the core issues that need to be addressed.

  • Synthesizing research findings into actionable insights

  • Identifying key user personas based on behaviors and demographics

  • Prioritizing pain points that have the most impact on user experience

Goal: Clearly define the problem before designing the solution.

design

3. Design / Ideate

With a deep understanding of the user’s challenges, we brainstorm and create potential solutions.

  • Wireframing: Creating low-fidelity sketches for layout and flow

  • Interactive prototypes: Testing different concepts before full development

  • Collaborative design sessions: Working with stakeholders to refine ideas

Goal: Develop an intuitive and effective user journey.

prototype (3)

4. Prototype / Test

We validate our designs by testing them with real users and gathering feedback.

  • Usability testing: Observing how users interact with prototypes

  • A/B testing: Comparing different UI variations

  • Iterative refinement: Enhancing designs based on feedback

Goal: Ensure the final design is functional, user-friendly, and optimized.

Our UX Design Service Offerings

We provide UX design as a standalone service or as ongoing UX support, continuously refining and enhancing your user experience throughout our collaboration.

Ecommerce UX Design

Crafting seamless online shopping experiences that drive higher customer retention and maximize lifetime value.

Web & Mobile App UX Design

Delivering exceptional UX across all devices to boost user engagement, increase visitor retention, and extend session duration.

SaaS UX Design

Optimized user experiences that drive seamless onboarding and maximize subscription renewals.

Your Requirement Is Not On the List?​

You can definitely explore additional options even if your specific requirements aren’t explicitly mentioned. We provide services like needs analysis, cost estimation, and project/risk management planning. For quicker ROI and idea validation, we can develop and deploy an MVP within a 2–4 month timeframe. We’re happy to discuss your business objectives and challenges.

Trusted by Industry Leaders

Why Businesses Works with Kyanon Digital ?​

At Kyanon Digital, we combine experience, expertise, and a commitment to quality, making us a trusted technology partner for businesses worldwide.

Proven Expertise with Fortune 500 Clients​

Backed by years of experience working with leading Fortune 500 companies, we understand the demands of global enterprises and deliver tailored solutions that drive measurable success.

1

A World-Class Team of IT Specialists​

Our close-knit team of 500+ IT experts, including consultants, project managers, technical architects, software engineers, QA specialists, DevOps professionals, and AI/ML experts, is dedicated to delivering excellence across every project.

2

Quality-First Approach​

With an ISO 9001-certified quality management system, we prioritize precision, reliability, and continuous improvement, ensuring exceptional outcomes every time.

3

Robust Security Management​

Our ISO 27001-certified security framework ensures your data and systems are protected through proven processes, advanced technologies, and evergreen policies. Security is woven into everything we do, safeguarding your operations against evolving threats.

4

FAQ

Investing in UX design is definitely worth it. A great user experience improves customer satisfaction, boosts engagement, and can lead to higher conversion rates. When users find your website or app easy to navigate and enjoyable to use, they’re more likely to stick around, make purchases, and recommend your business. Plus, in today’s competitive market, prioritizing UX can give you an edge over businesses that neglect it. It’s a smart move for long-term success!

The cost of UX design can vary widely depending on several factors, such as the complexity of the project, the experience of the designer, and the location of the design team. Keep in mind that investing in quality UX design upfront can lead to better user satisfaction and a stronger return on investment over time.

You can request a free cost assessment from Kyanon Digital to evaluate your project’s budget.

The right cooperation model depends on your project needs:

  • Fixed-Price Model – Best for well-defined UI design projects with clear requirements.
  • Time & Materials (T&M) Model – Ideal for flexible projects that may evolve over time.
  • Dedicated Team – Perfect for ongoing design support and seamless integration with your in-house team.

Choosing the right model ensures efficiency, cost-effectiveness, and high-quality results.

Your vendor will recommend the best methodology based on your project. At Kyanon Digital, we typically:

  • Use Agile (Scrum, Kanban, XP) for fast releases and adaptability.
  • Opt for Waterfall for fixed budgets, timelines, or industry regulation requirements.
  • Employ an Iterative model for a balance between flexibility and predictability.

Kyanon Digital is a trusted partner in custom UX design project, with a team dedicated to delivering measurable value.

Our commitment to client satisfaction is reflected in our long-term partnerships, with a significant portion of our revenue coming from customers who’ve stayed with us for over two years.

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