Trải nghiệm khách hàng (Customer Experience – CX) là một khái niệm liên quan đến mọi thứ từ cấp độ dịch vụ đến mức độ phù hợp của sản phẩm với cuộc sống của khách hàng – là trọng tâm chính của các doanh nghiệp năm 2022....
How To Engage Customers With A Loyalty Program In A Post-Covid World
COVID-19 pandemic has forced many businesses to shut down or change their operations in one way or another. Government restrictions were (and still are in many places) imposed to reduce direct interactions of a customer with the business. In addition to that, models of shopping emerged that included...
Loyalty Management Software Development Company In Vietnam
Having dedicated loyalty management software is a proven method to improve customer loyalty and retention. Almost every brand has its own brand loyalty program, further, it is also part of a larger loyalty program. Starbucks, Barnes & Noble, Best Buy, Disney, IKEA are lauded globally for their l...