The financial services industry, also known as BFSI (Banking, Financial Services, and Insurance), is undergoing a period of unprecedented transformation. According to McKinsey, driven by the rise of disruptive technologies, evolving customer demands, and a surge in competition from tech-savvy FinTec...
Master Your Data: Essential Tips for Enterprise Master Data Management The global master data management (MDM) market was valued at approximately USD 19.9 billion in 2023, and it’s on track for rapid expansion with an expected compound annual growth rate (CAGR) of 17.4% through 2030. This growth i...
In today’s digital landscape, customer experience (CX) reigns supreme. Vietnamese businesses are recognizing the importance of creating seamless, positive interactions across all touchpoints. This focus on Digital CX (DCX) translates to happier customers, increased brand loyalty, and ultimatel...