Business Development Manager

Your Impact & Key Responsibilities

Business Development & Growth

• Develop and execute go-to-market strategies to grow the CX Services business in Vietnam.
• Identify and acquire strategic enterprise accounts through prospecting, networking, partnerships, and industry events.
• Build and manage a strong sales pipeline and identify new market opportunities.
• Map key stakeholders and develop long-term relationships with senior and C-level decision-makers.

Solution Selling & Deal Management

• Identify CX opportunities across CRM, Customer Data, Personalization, Marketing Automation, eCommerce, Loyalty, Omnichannel, and AI-enabled CX.

• Lead client discovery and work with Presales and Delivery teams to shape solutions, proposals, and pitches.
• Lead complex sales cycles, commercial negotiations, and contract closures.

Account & Market Development

• Develop strategic account plans and identify upsell, cross-sell, and expansion opportunities.

• Build strategic partnerships and channels to expand market reach.
• Monitor CX, Martech, and digital transformation trends to support market positioning and growth strategy.

Revenue & Performance Management

• Own sales targets, pipeline health, revenue forecasts, and business development performance.
• Maintain accurate CRM records and provide market, customer, and pipeline insights to management.

What You Need To Maximize Your Impact

• Bachelor’s degree in Business, IT, Marketing, or related fields.

• 7+ years of experience in Business Development/Sales, with strong B2B enterprise sales experience.
• Proven track record in new business development, enterprise client acquisition, revenue growth, and full-cycle sales.
• Strong understanding of the Vietnam enterprise market and an established network of key decision-makers, preferably across retail, F&B, banking/fintech, or telecommunications.
• Experience selling IT Services, Digital Transformation, CX, CRM, Martech, eCommerce, or technology solutions.
• Experience with CRM, CDP, Marketing Automation, Personalization, eCommerce, Loyalty, or AI-enabled CX solutions.
• Strong strategic thinking, consultative selling, negotiation, and C-level stakeholder management skills.
• Proficiency in CRM, pipeline management, and sales forecasting.

Transform your ideas into reality with our services. Get started today!

Our team will contact you within 24 hours.

Share your project summary

Why Join Us

• Own & Scale CX Business in Vietnam: Lead and drive the strategic growth of our high-performing CX Services business line across the local market.

• Cross-Functional Synergy: Collaborate closely with Presales, Solution, Marketing, and Delivery teams to shape end-to-end impact and win strategic enterprise deals.
• Rewarding Remuneration: Enjoy a highly competitive salary package paired with lucrative, performance-driven sales incentives.
• Proven Legacy & Scale: Join a powerful tech powerhouse of 500+ professionals with over 14 years of proven track record in delivering digital impact. 
• Shape the Enterprise AI Wave: Move beyond theoretical consulting — work directly with Kyanon Digital to transform cutting-edge AI technologies (GenAI, AI Agents) into production-grade solutions for large-scale enterprise clients.
• Agile Culture & Freedom to Lead: Enjoy high autonomy to build frameworks, lead consulting practices, and leave your personal mark on the company’s growth.

Competitive Compensation & Benefits:

• Highly attractive salary package tailored to Senior/Lead capability levels (Negotiable).
• Performance-driven management: Work with clear, outcome-focused evaluation frameworks (OKRs/KPIs) that empower autonomy without micromanagement. 
• Hybrid working model: Enjoy a flexible balance between remote work and collaborative in-office sessions designed to support work-life integration.