Technical Project Manager

Key Responsibilities

1. Project Delivery Management

• Manage end-to-end delivery of digital projects, including planning, execution, monitoring, reporting, and closure.
• Define project scope, timeline, milestones, deliverables, dependencies, risks, and assumptions together with internal teams and clients.
• Coordinate with delivery teams across business analysis, UI/UX, development, QA, DevOps, and solution architecture.
• Track project progress and ensure delivery commitments are met according to agreed timelines and quality standards.
• Manage project risks, issues, change requests, and dependencies proactively.
• Ensure clear communication between APAC-based stakeholders and offshore delivery teams in Vietnam.

2. Enterprise Account Support

• Work directly with enterprise clients to understand business objectives, project priorities, operational challenges, and stakeholder expectations.
• Build trusted working relationships with client-side product owners, business users, IT teams, and senior stakeholders.
• Support account growth by identifying client needs, improvement areas, new requirements, and potential opportunities.
• Ensure client satisfaction through responsive communication, structured reporting, and proactive issue resolution.
• Help bridge the gap between client expectations and delivery team execution.

3. Technical Coordination

• Understand project technical requirements and coordinate with solution architects and engineers to ensure feasible delivery planning.
• Participate in discussions related to system architecture, integrations, APIs, cloud infrastructure, data flow, security, and performance requirements.
• Translate business requirements into clear delivery tasks together with BA, UX, and technical teams.
• Ensure technical decisions, assumptions, constraints, and dependencies are properly documented and communicated.
• Support troubleshooting and escalation by coordinating with the right technical resources.

4. Agile & Governance

• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement where needed.
• Maintain project governance through status reports, RAID logs, delivery dashboards, meeting notes, and action trackers.
• Monitor sprint progress, team capacity, velocity, quality metrics, and delivery risks.
• Ensure proper documentation of requirements, scope changes, acceptance criteria, UAT outcomes, and production release plans.
• Support continuous improvement of delivery processes, communication flow, and client reporting.

5. Change & Stakeholder Management

• Manage change requests by assessing impact on timeline, cost, scope, and resources.
• Communicate trade-offs clearly to clients and internal stakeholders.
• Ensure alignment between business priorities, technical feasibility, and project constraints.
• Support UAT planning, production deployment, handover, and post-go-live stabilization.

Requirements

Must-Have

• 5+ years of experience in project management, technical project coordination, product delivery, business analysis, or software delivery roles.
• Experience working on web, mobile, eCommerce, data, integration, CRM, CMS, cloud, or enterprise software projects.
• Good understanding of software development lifecycle and Agile delivery practices.
• Ability to communicate with both technical and non-technical stakeholders.
• Strong ownership mindset, attention to detail, and ability to follow through on commitments.
• Good stakeholder management and client-facing communication skills.
• Comfortable working with distributed or offshore delivery teams.
• Strong written and spoken English.

Good to Have

• Experience managing enterprise accounts or large corporate clients.
• Background in software engineering, solution consulting, business analysis, or product management.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Understanding of APIs, system integration, database concepts, DevOps, CI/CD, or security basics.
• Experience with tools such as Jira, Confluence, Trello, ClickUp, Notion, Miro, Figma, or Google Workspace.
• Experience in retail, F&B, FMCG, financial services, logistics, or government-related projects.

Ideal Candidate Profile

We are looking for someone who is:

• Proactive and independent, but knows when to ask for help.
• Client-oriented and able to manage expectations professionally.
• Structured, organized, and detail-focused.
• Comfortable working in a fast-paced environment.
• Curious about technology and eager to learn.
• Able to connect business needs with technical delivery.
• Confident in managing multiple stakeholders and moving projects forward.
• Growth-minded, with ambition to become a stronger delivery leader, account lead, or solution consultant.

Why Join Kyanon Digital Singapore?

You will have the opportunity to work with enterprise clients in Singapore and across the region.

You will gain exposure to real digital transformation projects involving CX, data, AI, automation, cloud, eCommerce, integration, and enterprise platforms.

You will work closely with experienced business, product, and technical teams.

You will have room to learn, grow, and take on larger responsibilities as the Singapore business expands.

You will be part of a fast-growing digital company with strong delivery capabilities and regional ambitions.

Career Growth Opportunities

This role can grow into several paths, including:

• Senior Technical Project Manager
• Delivery Manager
• Program Manager
• Account Manager
• Solution Consultant
• Digital Transformation Consultant
• Enterprise Delivery Lead