AI-Driven BI & Data Warehouse For A Leading Retail Corporation

About Our Client

Our client is a leading retail and trading corporation headquartered in Ho Chi Minh City, managing a broad supply chain network that includes over 193 stores across Vietnam. The organization plays a crucial role in distributing goods and operating large-scale retail activities that serve thousands of customers daily.

With such a wide footprint, the business relied heavily on data to manage operations, monitor store performance, and inform decision-making. However, its existing systems lacked automation, were highly manual, and did not provide centralized access to critical business insights. To modernize their operations, the company partnered with Kyanon Digital to build a centralized, automated reporting ecosystem, empowering their teams with real-time data and business intelligence.

Challenge

As the organization expanded, its reporting and data processes struggled to keep pace with the growing complexity and volume of information. Key challenges included:

Time-consuming and error-prone manual reporting processes that reduced efficiency and increased the risk of inconsistencies.
No centralized data repository, resulting in fragmented information and significant delays in data retrieval and reconciliation.
A lack of real-time insights for leadership to effectively monitor, approve, and act on operational reports.

These inefficiencies hindered timely decision-making and reduced overall productivity. The company needed a solution that would automate reporting, centralize data access, and equip leaders with accurate, actionable insights in real time.

Solution

To solve these challenges, Kyanon Digital designed and implemented a complete enterprise reporting system, built on a robust Data Warehouse foundation and powered by real-time BI tools. The system focused on automation, transparency, and data accessibility across all organizational levels.

1. Centralized Report Submission System

Streamlining report creation and submission across all stores through a standardized, automated workflow.

Kyanon Digital created a centralized system where all store employees could submit reports directly to the Data Warehouse using pre-designed templates, ensuring accuracy and eliminating redundant formats.
The system enforced data uniformity, making sure only one version of each report existed, and that all inputs followed a standard structure.
Employees could access the platform from any location, removing barriers caused by manual or paper-based reporting methods.

This reduced inconsistencies, minimized submission errors, and enabled fast, consistent reporting across nearly 200 retail locations—creating a scalable and user-friendly foundation for enterprise-wide data handling.

2. Automated Report Approval Workflow

Enabling faster, more controlled, and traceable approval processes for all submitted reports.

A multi-tiered approval workflow was built to allow management at different levels to review, comment, and approve submitted reports based on organizational hierarchy.
The system sent automatic notifications and status updates, helping eliminate delays and manual follow-ups.
This structured flow ensured that only validated, error-free reports reached decision-makers, maintaining data quality and accountability.

By digitizing the entire approval process, the organization achieved quicker decision cycles, reduced bottlenecks, and gained complete transparency in how reports were reviewed and approved—supporting better governance and operational responsiveness.

3. Power BI Integration for Real-Time Insights

Turning static reports into dynamic, visual dashboards for leadership visibility and faster decision-making.

The new system was integrated with Microsoft Power BI, enabling the generation of automated visual dashboards that aggregated operational data from every store.
Reports could be filtered by region, time, product category, or store performance—helping leaders quickly spot trends or anomalies.
Executives could access live performance metrics, allowing them to monitor productivity, compare store KPIs, and take immediate actions where needed.

With Power BI integration, leadership teams were equipped with an intuitive, real-time view of business performance, enabling smarter, data-driven decisions that directly supported day-to-day operations and long-term strategy.

Results & Business Impact

The implementation of Kyanon Digital’s AI-driven reporting system delivered measurable improvements in operational efficiency, reporting accuracy, and decision-making capability across the organization:

Automated report submission and approval workflows reduced human errors, eliminated manual follow-up, and significantly accelerated the reporting lifecycle.
Standardized templates and centralized data storage brought consistency across all store reports, enabling faster access to accurate information and reducing time spent on data reconciliation.
Power BI dashboards provided real-time business insights, helping leadership easily visualize and compare store performance, monitor KPIs, and make data-backed decisions more confidently.
Seamless integration with existing systems ensured the solution worked cohesively within the corporation’s IT environment, improving cross-departmental coordination and long-term scalability.

Through this digital transformation, Kyanon Digital helped the retail group shift from slow, manual reporting to a highly automated, centralized, and insight-driven system, empowering the business with real-time control, strategic visibility, and a stronger foundation for scalable, data-informed growth across its nationwide operations.