White Paper

The CIO’s Guide to Successful Process Automation

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Mendix’s The CIO’s Guide to Successful Process Automation helps businesses compare RPA, BPMS, and low-code for automating enterprise processes. The whitepaper explains why many manual, paper-based, and disconnected workflows fail to scale, and how low-code can support end-to-end automation with faster development, stronger business-IT collaboration, cloud portability, integrations, multi-channel experiences, and long-term scalability.

According to McKinsey, “Organizations in every region and industry are automating at least some business processes, yet only a slight majority have succeeded at meeting their targets.”

Enterprise processes are still often slow, fragmented, and hard to modernize. The guide highlights that 70% of organizations still rely on paper-based activities for critical business processes, while many automation efforts fail to meet their targets. This whitepaper shows why RPA and BPMS may fall short for enterprise-wide automation, and how low-code helps organizations digitize complex workflows, improve collaboration, reduce technical barriers, and future-proof automation with intelligent capabilities.

What’s Inside

Manual and Broken Processes: Why disconnected systems, paper-based tasks, and repetitive workflows slow enterprise productivity.
RPA vs. BPMS: How RPA and BPMS compare across development process, technical capability, scalability, and limitations.
Why Low-Code: Why low-code is better suited for end-to-end process automation and business-IT collaboration.
Automation Use Cases: Examples across customer onboarding, approval workflows, incident management, and e-commerce portals.
Development Process: How citizen development, collaboration, and rapid development improve automation delivery.
Technical Capabilities: Key requirements including cloud portability, integrations, model-driven development, multi-channel UX, and scalability.
Future-Proofing Automation: How intelligent automation helps businesses move beyond repetitive task automation toward adaptive, AI-enabled processes.

Kyanon Digital is a solution partner with Mendix – a leading low-code development platform in the world. As a Mendix solution partner, Kyanon Digital works hard to ensure this partnership has the goal of accelerating digital transformation for our clients by providing excellent low-code solutions from Mendix. We’re also keen to dramatically boost the development of new apps, enhance the power of pre-built and customized low-code solutions, and expand the business ecosystem.

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