Omnichannel e-commerce developers are now essential for businesses navigating Singapore’s competitive digital retail environment. As customer journeys span from online browsing to in-store purchasing, many enterprises still struggle to unify their sales channels, data, and inventory systems into one consistent experience.
According to Research and Markets, the global omnichannel retail commerce platform market was valued at USD 7.52 billion in 2025 and is projected to reach USD 12.88 billion by 2029, growing at a CAGR of 14.4%. This rapid expansion underscores how retailers worldwide, including those in Singapore’s maturing e-commerce scene, are accelerating digital transformation to stay relevant.
The solution lies in strategic omnichannel e-commerce development that integrates technology, analytics, and experience design to connect every touchpoint, from mobile apps to physical stores.
In this blog, Kyanon Digital will explore what omnichannel e-commerce is, highlight the top omnichannel e-commerce developers in Singapore, and provide a practical decision framework for businesses seeking the right technology partner in 2025 and beyond.
What are omnichannel e-commerce developers?
Omnichannel e-commerce developers create integrated ecosystems that connect all customer touchpoints, from websites and mobile apps to physical stores, social media, and marketplaces, into one unified experience.
Instead of operating each channel separately, omnichannel e-commerce ensures that data, inventory, and customer interactions flow seamlessly between platforms, so shoppers can browse, buy, and return effortlessly wherever they are.
Key components of omnichannel e-commerce developers
|
Element |
Description |
Business impact |
|
Unified customer data |
Centralizes customer profiles, purchase history, and preferences across all platforms |
Enables personalization and predictive marketing, increasing retention and loyalty |
|
Real-time inventory sync |
Keeps product availability updated across online and offline channels |
Reduces overselling and improves fulfillment accuracy |
|
Integrated order management (OMS) |
Connects online orders with in-store pickup, shipping, and returns. |
Boosts convenience and drives omnichannel conversions (e.g., click & collect) |
|
Headless & API-driven architecture |
Separates the frontend (UI) from the backend (logic and data), using APIs for flexibility |
Speeds up innovation, easier integration with ERP/CRM, and faster scalability |
|
Cross-channel marketing automation |
Aligns campaigns and promotions across email, social, and retail touchpoints. |
Delivers consistent brand experience and higher ROI from marketing spend |
Discover how Kyanon Digital helps retailers achieve this transformation: Omnichannel eCommerce Solutions for Business Growth.
Top omnichannel e-commerce developers in Singapore
Quick comparison table:
|
Company |
Pricing tier (USD/hr) | Key services |
Key strengths |
|
Kyanon Digital |
$25–$49 |
Headless commerce, marketplace integration, AI automation, CRM/ERP sync |
Enterprise-scale e-commerce, composable architecture, omnichannel expertise |
|
eFusion Technology |
$150–$199 | E-commerce, CMS, omnichannel dashboards, integration support |
Local market mastery, SME 500 award, 800+ e-commerce sites launched |
|
Corsiva Lab |
$50–$99 | Web & e-commerce development, CRM/ERP/social integration, UX/UI design |
Design-led development, performance marketing, conversion optimization |
|
Amber Creative |
~$5K–$10K/project | Web & e-commerce design, UX/UI, digital marketing |
Integrated marketing and tech, strong design focus, agile delivery |
|
Webpuppies |
Custom (Enterprise-tier) | E-commerce, AI, cloud, system integration |
Deep technical stack, trusted by gov & large enterprises, robust security |
|
iCreations Lab |
Custom | Web, mobile, e-commerce, maintenance & security |
Full-stack builds, UX/UI excellence, omnichannel-ready |
|
AleaIT Solutions |
$25–$49 | Custom e-commerce, AI, automation, digital transformation |
Scalable architecture, multichannel systems |
|
Singsys |
$30–$70 | E-commerce, CMS, ERP/OMS integration, mobile app development |
Enterprise-grade systems, deep customization |
|
Vinova |
< $25 | Web & mobile commerce, ERP integration, app development |
Cost-effective, scalable, regional expertise |
|
Verz Design |
$150–$199 | Web design, Magento/Shopify/WooCommerce, SEO/marketing |
One-stop agency, 4,000+ clients, cross-channel optimization |
Further reading:
- Top 9 iOS Developers for E-commerce & Retail Apps in Singapore
- Singapore 10 Best Ecommerce Website Development Companies
- Singapore 10 Best Ecommerce Website Development Companies
1. Kyanon Digital
A leading omnichannel e-commerce developer in Singapore specializing in digital transformation for retail. Kyanon Digital helps businesses bridge in-store and online experiences through scalable, data-driven technology solutions.
Services include headless commerce, marketplace integration, and enterprise-level scalability.
- Website: https://kyanon.digital/
- Founded: 2012
- Team size: 500+ (Vietnam, Thailand, Australia, Malaysia)
- Pricing tier: $25–$49/hr
- Key clients: Confidential (fast-growing startups and regional enterprises)
- Strengths:
- Large-scale e-commerce expertise: cloud-native platforms, CRM/ERP integrations, and high-performance online stores.
- End-to-end omnichannel expertise: From CX design to analytics, automation, and AI-driven personalization.
- Flexible engagement models: full-service transformation, dedicated teams, and on-demand tech augmentation.
- Regional market mastery: Deep understanding of Singapore’s business environment, payment ecosystem, and PDPA compliance with many business impact results.
- Future-ready tech stack: Expertise in headless commerce, composable architecture, and AI-powered automation.
Case study: How Kyanon Digital transformed an iconic Singaporean brand with omnichannel commerce
A legacy Singaporean retailer, renowned for premium fashion, beauty, and lifestyle products, partnered with Kyanon Digital, one of the top omnichannel e-commerce developers in Singapore, to modernize its digital ecosystem.
The goal: Create seamless online-to-offline experiences and build a unified retail platform for the future.
Challenge
Despite a strong offline presence, the retailer faced digital roadblocks:
- Outdated, custom-built e-commerce system limiting flexibility and speed.
- The legacy website and mobile app are failing to meet modern UI/UX standards.
- Disconnected in-store and online systems are causing friction in O2O journeys.
- No unified CRM or inventory management for personalized engagement.
To stay ahead in Singapore’s fast-evolving retail scene, the brand needed a full omnichannel digital overhaul without disrupting ongoing operations.
Solution
Kyanon Digital, a leading omnichannel e-commerce developer in Singapore, delivered a 360° retail transformation, connecting customer experience with operational excellence.
- E-store & mobile app revamp
- Modernized interface, improved navigation, and mobile-first design. Enhanced personalization and visual storytelling increased engagement and conversion.
- Migration to an enterprise e-commerce platform
- Shifted from a custom solution to a scalable enterprise platform, enabling faster deployment, better integration, and agile marketing campaigns.
- Mobile fulfillment & POS integration
- Introduced mobile POS and fulfillment systems, empowering staff to manage orders and assist customers anywhere in-store, bridging online and offline journeys.
- Connected CRM & back-end systems
- Integrated CRM, PIM, OMS, and WMS to unify data and automate fulfillment. Enabled real-time inventory tracking, personalized marketing, and end-to-end visibility.
Results & business impact
With the support of Kyanon Digital, the retailer achieved measurable results:
- Enabled true omnichannel shopping (buy online, pick up or return in-store).
- Boosted engagement through a modernized website and mobile app.
- Improved fulfillment speed, stock accuracy, and in-store efficiency.
- Empowered personalized marketing via integrated CRM insights.
- Gained scalability and agility for future retail innovations.
By partnering with one of the top omnichannel e-commerce developers in Singapore, the retailer now leads in connected retail experiences, with a future-ready, data-driven, and scalable digital infrastructure.
Read more: Retail Transformation For An Iconic Singaporean Retailer
2. eFusion Technology Pte Ltd
A Singapore-based digital commerce company focused on omnichannel e-commerce solutions for SMEs and enterprises.
- Website: https://www.efusiontech.com/
- Founded: 2004
- Team size: 11-50 (local Singapore team)
- Pricing tier: $150 – $199/hr
- Key clients: Diverse SMEs & regional brands; 800+ e-commerce sites launched
- Strengths:
- Omnichannel-ready platform: centralized dashboard, inventory sync, multi-platform integration, and automated fulfillment.
- Local Singapore expertise: 100% local team, deep understanding of the Singapore market, and grant eligibility.
- Proven track record: Singapore SME 500 Award recipient for e-commerce web design & development.
- Efficient growth focus: solutions emphasize scalability, multi-platform management, and consistent brand presence across channels.
3. Corsiva Lab
A Singapore-based digital agency recognized for blending creative design with robust omnichannel technology. Corsiva Lab empowers brands to scale across digital touchpoints through data-driven e-commerce and performance marketing solutions.
- Website: https://corsivalab.com/sg/
- Founded: 2018
- Team size: 50+ (Singapore HQ)
- Pricing tier: $50–$99/hr
- Key clients: Singapore Airlines, NUS, Prudential, L’Oréal
- Strengths:
- Design-led development: Fuses aesthetic excellence with user-centric UX to elevate brand engagement.
- Omnichannel readiness: Integrates online stores with CRM, ERP, and social commerce for seamless operations.
- Strong enterprise focus: Proven track record in delivering scalable e-commerce platforms for leading Singapore brands.
- Conversion-driven strategy: Data-informed optimization for performance, retention, and cross-channel consistency.
- End-to-end service: From brand storytelling and web design to omnichannel platform deployment and maintenance.
4. Amber Creative
A Singapore digital agency with strong web and e-commerce development capabilities, helping brands optimize across channels through design, web building, and digital marketing.
- Website: https://ambercreative.sg/
- Founded: 2012
- Team size: ~10-50 employees
- Pricing tier: Mid-range (projects typically start at ~$5k-10k for web/e-commerce builds)
- Key clients: Universities, SMEs, lifestyle brands (e.g., Mandai Wildlife, Glovida)
- Strengths:
- Design-led: strong UI/UX research & implementation across web and mobile.
- Integrated marketing and e-commerce: combines web building with digital marketing and conversion optimization.
- Local market understanding: Singapore HQ, short turnaround times for regional brands.
5. Webpuppies
A seasoned full-stack development partner rooted in Singapore, offering e-commerce, system integration, AI-driven automation, and digital transformation for omnichannel commerce.
- Website: https://webpuppies.com.sg/
- Founded: 2000 / ~25+ years in IT services in the Singapore region
- Team size: Not publicly specified; 25+ years in operations across Singapore & South Asia
- Pricing tier: Enterprise-capable (custom systems, AI & omnichannel integration)
- Key clients: NETS, government agencies, regional enterprises
- Strengths:
- Robust architecture & integration: from web to mobile to APIs, data systems, and omnichannel fulfillment.
- Deep technical services: AI consultancy, system integration, cloud & security—not simply “web build.”
- Trusted longevity: decades in the Singapore market, strong track record with large clients.
6. iCreations Lab
A Singapore-based agency specializing in e-commerce, mobile web, and omnichannel-ready online platforms.
- Website: https://icreationslab.com/
- Founded: 2008
- Team size: 50+ (Singapore)
- Pricing tier: Mid-range (custom quote)
- Key clients: Local SMEs & regional brands
- Strengths:
- Full-stack web, mobile, and e-commerce builds tailored for omnichannel expansion.
- Strong UX/UI and conversion focus: blending design and technical execution.
- Integrated maintenance and security services to support ongoing omnichannel operations.
7. AleaIT Solutions
A global software & e-commerce solutions provider supporting clients in Singapore and beyond, enabling omnichannel commerce with custom architectures.
- Website: https://www.aleaitsolutions.com/
- Founded: 2004
- Team size: 100+ (global, with regional Singapore presence)
- Pricing tier: $25 – $49/hr
- Key clients: Startups and enterprises across multiple industries
- Strengths:
- Custom e-commerce, AI & automation integrated into omnichannel flows.
- Scalable systems for multichannel operations (web, mobile, backend).
- Strategic support for digital transformation, not just web builds.
8. Singsys
An experienced Singapore-based IT firm delivering e-commerce and omnichannel platforms with deep integration and customization.
- Website: https://www.singsys.com/
- Founded: 2009
- Team size: 250+
- Pricing tier: US$30 – $70/hr
- Key clients: Global brands, multi-industry
- Strengths:
- Strong in custom e-commerce development with CMS, order management, and integration across channels.
- Able to cater to complex enterprise requirements and bespoke omnichannel systems.
- Established track record in “out-of-the-box” and customized commerce solutions.
9. Vinova
A Singapore-headquartered digital solutions partner with expertise across mobile, web, and omnichannel commerce ecosystems.
- Website: https://vinova.sg/
- Founded: 2010
- Team size: 200+ (with regional offices)
- Pricing tier: < $25 / hr
- Key clients: Global enterprises in Singapore/ASEAN
- Strengths:
- Strong capability in building integrated web & mobile commerce solutions that support omnichannel operations.
- Depth in enterprise-grade applications and regional scalability across SEA.
- Recognized for delivering high-performance, scalable systems in complex environments.
10. Verz Design
An all-in-one digital agency in Singapore combining design, web, e-commerce, and marketing to support omnichannel growth for brands.
- Website: https://www.verzdesign.com/
- Founded: 2018
- Team size: 180+ globally
- Pricing tier: $150 – $199/hr
- Key clients: Over 4,000 brands launched globally
- Strengths:
- One-stop service: strategy, design, tech & marketing for omnichannel commerce.
- Comfort with enterprise-level e-commerce builds (Magento, Shopify, WooCommerce) with full integration support.
- Strong record in performance optimization and cross-channel brand presence.
The rise of omnichannel e-commerce in Singapore
Core technologies powering omnichannel commerce
Omnichannel success relies on a sophisticated tech stack that unifies data and user experience.
Key technologies include:
|
Technology |
Purpose | Impact on Business |
|
APIs & Microservices |
Enable real-time data exchange between systems |
Faster updates, flexible integrations |
|
Headless CMS |
Decouples front-end and back-end |
Enables personalized, multichannel experiences |
|
CRM Integration |
Centralizes customer data and engagement |
Boosts loyalty and targeted marketing |
|
ERP & POS Sync |
Aligns inventory, orders, and fulfillment |
Reduces stock discrepancies, improves efficiency |
| Data Analytics & AI |
Provides unified insights across channels |
Powers predictive recommendations and automation |
How do businesses benefit from omnichannel development?
Investing in omnichannel e-commerce development offers tangible business gains:
- Higher customer retention through consistent cross-platform experiences.
- Improved operational efficiency with centralized inventory and fulfillment systems.
- Data-driven marketing powered by analytics and AI for personalized promotions.
- Enhanced agility to adapt to market trends or seasonal peaks.
How to choose the right omnichannel e-commerce developers?
Selecting the right partner in Singapore requires balancing technical capability with strategic foresight. Focus on three key areas:
Assess industry experience
Look for partners with proven success in your sector—whether retail, FMCG, B2B, or luxury.
- For instance, Kyanon Digital has led large-scale retail transformations in Southeast Asia, demonstrating deep domain expertise and scalable execution.
Review integration capabilities (CRM, ERP, POS)
Omnichannel commerce thrives on connectivity.
Your developer should have hands-on experience with tools like Salesforce, SAP, or Shopify POS to ensure seamless synchronization between online and offline systems.
Ensure scalable architecture expertise
Ask about headless CMS, microservices, and API-first frameworks.
Scalable architecture ensures your platform can handle spikes during campaigns or sales events while staying agile for future growth.
Why choose Kyanon Digital as one of your omnichannel e-commerce developers?
Kyanon Digital stands out as one of Singapore’s leading omnichannel development partners, combining strategic insight, enterprise-grade technology, and regional execution strength.
- Proven enterprise expertise: Delivered large-scale e-commerce and omnichannel solutions for top retail and FMCG groups across Southeast Asia.
- End-to-end capabilities: From UX design and headless commerce to CRM/ERP integration and AI-powered personalization.
- Scalable, future-ready architecture: Built on microservices and composable commerce frameworks, ensuring flexibility for long-term growth.
- Regional presence with local insight: Operating across Singapore, Vietnam, Thailand, Malaysia, and Australia, offering both cost efficiency and local market understanding.
- Data-driven transformation: Focused on measurable impact, improving conversion rates, fulfillment efficiency, and customer lifetime value.
In conclusion
As Singapore’s retail landscape accelerates toward digital maturity, omnichannel e-commerce is no longer optional; it’s the foundation for sustainable growth. Businesses that integrate online and offline experiences through scalable, data-driven systems will lead the next wave of digital transformation.
Whether you’re modernizing your legacy systems, building a unified customer journey, or expanding into new digital markets, choosing the right technology partner is key.
Start your omnichannel transformation today!
Contact Kyanon Digital to explore how we can accelerate your digital growth journey!
