We are living in an era where people from all walks of life keep scrolling through their smartphones, irrespective of what generation they belong to. COVID-19 pulled the curtains down over the bustling of the high street from the excitement of shopping sprees as restrictions still prevail in many co...
Southeast Asian consumers are structuring their spending around online platforms. There is explosive growth in digital spending amid the pandemic, both in terms of spending per person and overall e-commerce sales. Let us understand the key trends SEA is witnessing in digital retail transformation af...
As e-commerce adoption soars, the consumersā shopping habits and expectations are constantly evolving. For retailers, the days of just showcasing the product details and SKUs on the online store are gone for good. The buzz right now is around the Customer experience featuring chatbots, loyalty &am...