Natural Language Processing

Transform emails, documents, chats, and more into actionable insights with enterprise-grade Natural Language Processing solutions. Automate understanding, scale operations, and unlock the power of your text data.

13 YEARS

in Agile Engineering & Software Development

500+

Consultants & Engineers

5

Global Offices

100+

Clients in Fortune 500

Our Awards & Recognitions

Quality-first approach based on a mature ISO 9001-certified quality management system.

ISO 27001-certified security management that relies on comprehensive policies and processes, advanced security technology, and skilled professionals.

A full-scale PMO able to carry out even the most complex projects.

A leading outsourcing provider featured on the Clutch for three years in a row.

We are trusted by Fortune 500 companies​

What makes Kyanon Digital different ?​

Natural Language Processing (NLP) Services for Companies

Unlock the value of unstructured language data with Kyanon Digital’s advanced NLP Services. We help companies build intelligent systems that understand, extract, and act on human language - across documents, emails, chats, support tickets, and more.

Whether you're looking to improve customer support, automate document processing, or derive insights from large volumes of text, our NLP solutions turn complexity into clarity.

Why NLP Matters for Modern Companies

Text is everywhere – in emails, feedback forms, internal policies, product manuals, contracts, and call transcripts. Most of this content remains unstructured and underutilized.

Natural Language Processing (NLP) helps you:

  • Extract meaning and entities from large volumes of text
  • Understand customer sentiment and intent
  • Auto-classify documents, tickets, or messages
  • Translate and summarize content in real-time
  • Build intelligent assistants and chatbots

By integrating NLP into your business systems, you improve accuracy, speed, and scalability across processes that rely on written or spoken language.

What We Offer: Full-Stack NLP Services

Text Classification & Tagging

Automatically categorize documents, support tickets, feedback, or web content based on pre-defined or AI-generated labels. Improve routing, prioritization, and decision-making.

Named Entity Recognition (NER)

Extract key information such as names, dates, organizations, product codes, or custom business terms from unstructured text.

Sentiment & Intent Analysis

Understand how your customers feel and what they want, using fine-tuned models trained on your industry-specific data.

Topic Modeling & Clustering

Uncover hidden themes in large datasets such as surveys, reviews, or meeting notes using unsupervised NLP techniques.

Text Summarization

Automatically generate concise summaries of long articles, reports, or policies — with extractive or abstractive methods.

Multilingual NLP

Translate, interpret, or extract insights across multiple languages, tailored to regional markets and cultural nuances.

Search & Retrieval with Semantic Understanding

Power smarter internal search tools using semantic matching — helping users find relevant content by meaning, not just keywords.

Conversational AI / Chatbots

Design NLP-powered chatbots or virtual assistants for internal use (HR, IT) or external services (customer support, onboarding).

Our NLP Tech Stack & Approach

We combine the best of open-source frameworks and enterprise-grade AI platforms:

  • Transformers & LLMs: BERT, RoBERTa, GPT, Claude, LLaMA, Mistral
  • NLP Libraries: spaCy, Hugging Face, NLTK, OpenNLP
  • Search: Elasticsearch, Pinecone, Qdrant, Vespa
  • Vector Embedding: SentenceTransformers, OpenAI Embeddings, Cohere
  • Languages: English, Vietnamese, Chinese, Japanese, and more

We support both cloud and on-premise deployments, with flexible pipelines for:

  • Fine-tuning on proprietary data
  • Human-in-the-loop review
  • Continuous retraining and model monitoring

Use Cases Across Industries

Legal

Clause extraction, case summarization, contract tagging

Healthcare

Clinical note summarization, symptom extraction.

E-commerce

Review sentiment, product Q&A assistants

Finance

Compliance monitoring, entity extraction from reports.

HR / Operations

Resume parsing, internal FAQ bots, policy summarization.

Government

Document classification, citizen feedback analysis.

Conversational AI / Chatbots

Design NLP-powered chatbots or virtual assistants for internal use (HR, IT) or external services (customer support, onboarding).

Let’s discuss how these practices can drive success for your specific project. Our team can share relevant case studies and references that match your industry and requirements.

Trusted by Industry Leaders

Why Choose Kyanon Digital for NLP?

Domain-Aware NLP

We train and tune models using your business context to ensure accuracy and relevance.

1

Multilingual Expertise

We support Asian languages and cross-language use cases out of the box.

2

Secure Deployments

On-prem or cloud, your data is safe and auditable.

3

API-Ready

All models are built for integration via RESTful APIs or SDKs.

4

End-to-End Support

From PoC to production, including training, MLOps, and UX integration.

5

FAQ

We provide a wide range of NLP services, including sentiment analysis, chatbot development, entity recognition, text classification, document summarization, and intelligent search, customized to your business needs and domain.

Timelines vary by project scope, but a typical MVP (Minimum Viable Product) can take 4–8 weeks. More complex solutions with custom models and integrations may take longer. We follow an agile process to deliver value incrementally and quickly.

Costs depend on your project’s complexity, data requirements, infrastructure needs, and desired scalability. We provide transparent, tailored quotes after an initial discovery session.

Kyanon Digital is a trusted partner in NLP solution development, with a team dedicated to delivering measurable value.
Our commitment to client satisfaction is reflected in our long-term partnerships, with a significant portion of our revenue coming from customers who’ve stayed with us for over two years.

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