Do you remember the famous Nike self-lacing shoe scene from the movie “Back to the future”? Have you ever wondered how big companies can manage to scale such wonderful inventions effectively? Today, from shoes to clothing to electronics, the big brands across the world rely on 2nd and 3rd world ...
Having dedicated loyalty management software is a proven method to improve customer loyalty and retention. Almost every brand has its own brand loyalty program, further, it is also part of a larger loyalty program. Starbucks, Barnes & Noble, Best Buy, Disney, IKEA are lauded globally for their l...
As e-commerce adoption soars, the consumers’ shopping habits and expectations are constantly evolving. For retailers, the days of just showcasing the product details and SKUs on the online store are gone for good. The buzz right now is around the Customer experience featuring chatbots, loyalty &am...