Người tiêu dùng đang mong đợi nhiều hơn từ các nhà bán lẻ hơn bao giờ hết – đã đến lúc các doanh nghiệp bán lẻ phải tối đa hoá công nghệ hướng đến người dùng (Customer-first Technology) để phát triển cho tương lai. Các ý chính C...
More than 90% of businesses have some form of client loyalty program. Loyalty programs have shown to be one of the most successful strategies for growing income and instilling consumer loyalty. As many as 84% of consumers believe they are more likely to remain with a brand that provides a loyalty pr...
Personalized promotions are being embraced by brands everywhere you look. Customers are becoming more accustomed to customized experiences, from the adverts that appear on their newsfeeds to the shop owners who greet them by name. While personalization is not a new notion, recent technological break...