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According to McKinsey, “Organizations in every region and industry are automating at least some business processes, yet only a slight majority have succeeded at meeting their targets.” So what technology helps ensure successful process automation? The CIO’s Guide to Successful Process Automati...

While content management systems play an integral role in delivering these exceptional experiences, many companies face a quandary: Which CMS architecture will best allow them to execute on their vision over the long term? To draw upon the best aspects of both the headless and traditional CMS approa...

The Customer-first Era has arrived. Organizations need ways to deliver a seamless, engaging customer experience (CX). It’s up to you and your IT team to lead the way into this new age of customer centricity. Amazing CX means that it’s always adapting. This means your development methods need to ...